MaxTech Network Card V34 V42bis User Manual

High Performance  
V.34/V.42bis  
28,800 BPS Internal  
Plug and Play  
FAX/Voice/Data  
Modem  
Featuring Advanced Full-  
Duplex Speakerphone  
Functions  
User's Manual  
Part#MAN080Rev. 1.0  
SF-1128HV/R16-PnP  
 
Section One - Introduction  
This 28.8 Kbps Plug and Play FAX/Voice/Data  
Speakerphone Modem connects your computer to all  
popularhighspeedmodemsavailabletoday.Yournew  
modemfeaturesadvancedspeakerphonefunctionsfor  
hands-freevoicecommunicationandiscompatiblewith  
Plug and Play (PnP) systems for simplified installation  
andconfiguration.Thismanualdescribesthehardware  
installation procedures for your new modem product.  
AdditionalinformationonATcommandsandS-registers  
isprovidedsothatyoursystemcanbecustomizedfora  
particularoperatingenvironment.  
Section Two - Installation  
This section will provide step by step instructions  
on how to install your new 28.8 Kbps FAX/Voice/Data  
modem. Installation of this modem product is a three-  
stepprocessconsistsof1)actualhardwareinstallation,  
2) plug and play configuration, and 3) communication  
softwareinstallationandconfiguration.  
2.1 Unpacking Your Modem  
Becertainthatyouhavealltheitemslistedbelow.  
Thispackagecontains:  
• A modem  
•Atelephonecable  
User'smanual  
Softwareuser'smanual  
Softwareforthemodem  
2.2 What You Need  
Youwillneed:  
1. Aphillips-headscrewdriver  
2. A) A Plug and Play enabled Operating System  
(e.g., Windows 95),  
or  
B) APlugandPlayRevision1.0acompliantPC.  
Proceed to Section 2.3 now if you have every-  
thingrequired.  
If you have neither 2A or 2B above, you have two  
optionstoprovidePlugandPlayfunctionalitytoyourPC.  
1. Install Windows 95  
1
 
or,  
2. If running DOS or Windows 3.x, configure the  
modem using the included modem driver. Instructions  
forinstallingthisdriverareincludedinthetextfilecalled  
README.1ST on the Windows 95 driver disk.  
TheREADME.1STfilecanbeviewedbyloadingit  
intoanywordprocessoror anytexteditor(i.e.DOSEDIT,  
NOTEPAD). It may also be viewed by using the DOS  
TYPEcommand.Refertoyourwordprocessormanual  
orDOS/Windowsreferencesforinformationonloading  
textfiles.  
2.3 Hardware Installation  
Installation of this modem  
Figure 2-1  
Expansion  
Slots  
requiresopeningandmanipulat-  
ing your PC. Exercise caution at  
all times when working with AC  
powered and static-sensitive  
equipment. Turn off and unplug  
your PC before installation. Dis-  
charge any static electricity from  
your body by touching any bare  
metal surface of the PC system,  
such as its power supply cover.  
1. Turnoffandunplugyourcom-  
puter from the AC outlet.  
2. Remove your computer's  
cover(refertoyourcomputer's  
owner'smanual).  
Figure 2-2  
Back  
Plate  
PHONE  
3. Selectanyavailablehalf-card  
slot,andthenremovetheslot  
cover (refer to Figure 2-1).  
4. Carefullyslidetheinternalmo-  
dem into the slot you have  
chosen, applying even pres-  
sure until the modem is com-  
pletelyseatedintheslot.  
5. Fasten the retaining bracket  
with the screw from the slot  
cover.Makesurethemodem  
is properly aligned. Store the  
slot cover for future use.  
LINE  
MIC  
SPK  
2
 
6. Replace the computer cover and plug in your com-  
puter.  
7. Connectthetelephonecablefromthemodem'sLINE  
connectortothetelephonewalljack.SeeFigure2-2.  
8. Optionally,connectyourtelephonetothemodem's  
PHONEconnector.  
9. Optionally,connectyourmicrophonetothemodem's  
MIC jack.  
10. Optionally,connectyourspeakersintothemodem's  
SPK jack.  
11. Turn your computer on. Your modem is now in-  
stalled.  
2.4 Hardware Configuration (Plug and Play)  
YourmodemisconfiguredusingthePlugandPlay  
(PnP) capabilities of your computer. Plug and Play is a  
set of specifications that define the ability for the com-  
puter hardware and operating system to automatically  
configureallcompliantdevicesthatareinstalled,reliev-  
ing the user of the need to determine which addresses  
andinterruptstouseforeachdevice.ConsultyourPC's  
owner's manual to determine if it is PnP Revision 1.0a  
compliant.YoumostlikelyhaveaPlugandPlayRevision  
1.0a compliant system if it was purchased after June  
1994 or if the BIOS is dated after June 1994.  
Proceedtooneofthefollowingsections,depending  
onyoursystem'sconfiguration:  
• Section 2.4.1 if you are running Windows  
95 (with or without a Plug and Play PC)  
• Section 2.4.2 if you are running Windows  
3.1x or DOS on a PnP-compliant PC.  
• Section 2.4.3 if you are running Windows  
3.1x on a non-PnP PC.  
2.4.1 ConfiguringinWindows95  
When Windows 95 starts for the first time after  
cardinstallation,itdetectsthemodemanddisplaysthe  
NewHardwareFounddialogbox.  
Under New Hardware Found, when asked to  
“Select which driver you want to install for your new  
hardware,” click on “Driver from disk provided by hard-  
waremanufacturer.ClickOK.”  
3
 
The Install From Disk dialog box now instructs  
youtoInsertthemanufacturer'sinstallationdiskintothe  
drive selected, and then click OK.” Insert the modem's  
Utility diskette into the disk drive and type A:\ (or B:\ if  
inserted in drive B) in the “Copy manufacturer's files  
from:” box. Click “OK.”  
Windows95mayrequestitsowninstallationdisks  
forsomefiles.InserttheWindows95disksasrequired.  
When all necessary files are copied, the modem is  
configured. Windows95willassignthemodemaCOM  
port and IRQ line.  
Windows95communicationpackageswillrecog-  
nizethemodembyname. Windows3.1xcommunication  
packages running under Windows 95 need to access  
the modem via the COM port designation given to the  
modem. This can be found by running Control Panel  
(Start|Settings|Control Panel), double-clicking Mo-  
dems,selectingthemodemandclickingonProperties”  
under the General tab. Note which COM port is being  
used by the modem. Proceed to Section 2.5, Software  
Installation/Configuration.  
2.4.2 ConfiguringinaPlugandPlaySystemwithout  
Windows95  
When this modem is installed in a Plug and Play  
system without Windows 95, the computer's BIOS will  
assign a COM port and IRQ line to the modem.  
ProceedtoSection2.5,SoftwareInstallation/Con-  
figuration.  
2.4.3 Configuring in a Non-Plug and Play System  
ComputerswithoutnativePlugandPlaycapabili-  
tiesrequiretheuseoftheincludedmodemdriver.Ifyou  
have not already installed this driver, refer to the file  
README.1STontheWindows95driverdiskforinstal-  
lationandconfigurationinstructions. Oncethedriveris  
installed the modem is enabled and configured during  
systemboot-up.TheCOMportandIRQsettingsthatare  
assignedtothemodemwillbedisplayedonthescreenas  
thedriverisloaded.  
Configure Windows 3.1x to properly recognize  
these modem settings by opening PROGRAM  
4
 
MANAGER|MAIN|CONTROLPANEL,clickonPORTS  
andfollowWindows3.1xuser'smanualinstructionson  
configuringtheinstalledmodemCOMport.  
ProceedtoSection2.5,SoftwareInstallation/Con-  
figuration.  
2.5 Software Installation and Configuration  
You are now ready to install and configure the  
communicationsoftware.Refertoyoursoftwaremanual  
forinstallationprocedures.  
Wesuggestthefollowingcommunicationparam-  
eterswhenyoufirstuseyourdatacommunicationsoft-  
ware. Consult the software manual for information on  
usingtheseandotherparameters/features.  
38,400 bps; 8 data bits; no parity; 1 stop bit;  
RTS/CTSflowcontrolsettoon;initialization  
string:AT&F  
WesuggestthataGenericClass2or“Generic  
Class 1” modem type should be selected in your fax  
software,andaGenericRockwellmodemtypeshould  
beselectedinyourVoicesoftware.  
Note that your software must be configured to  
communicate with the modem on the same COM port  
and IRQ line used by the modem.  
2.6 Using the Fax, Voice, and Speakerphone  
Capabilities of the Modem  
Your modem has built-in advanced FAX, Voice,  
andFullDuplexSpeakerphonefunctions.Pleaseconsult  
yourFAX/Voice/Speakerphonesoftwaremanualabout  
proceduresonusingthesefeatures.  
Voicefunctionsincluderecordingandplaybackof  
voiceprompts(files).Youmayrecordorplaybackvoice  
withyourmodembyattachingatelephonetotheRJ-11  
jackmarkedPHONEorbyattachingamicrophoneto  
the MIC jack and a speaker to the SPK jack located on  
thebackofthemodembracket.Followinstructionsinthe  
FAX/Voice/Speakerphone software on recording and  
playbackofvoiceprompts.  
5
 
2.7 Testing Your Modem After Installation  
Inordertotestyourmodemyoushouldbefamiliar  
withyourcommunicationsoftware.Loadandsetupyour  
communicationsoftwareandenterintoterminalmode.”  
Make sure that the COM Port and IRQ settings of the  
modem match the software. Type AT on your terminal  
screenandpressENTER.YoumayseeAT”,AATTor  
nothing on the screen. In any case, the modem should  
respondwithanOKor0.Ifitdoesnot,eitherthemodem  
maynothavebeeninstalledproperlyorthesoftwarehas  
notbeenproperlyconfigured.ReviewSections2.2-2.5  
and be certain that the modem and the software have  
beenproperlyinstalled.Ifrequired,refertoSection6for  
additional troubleshootinginformation.  
2.8 Using Your Modem  
The communication software included with your  
modem product provides a user friendly interface to  
accessthefax,voiceanddatafunctionsofyourmodem.  
This software should be sufficient for all of your  
communicationneeds.Theremaybetimeswhenyou  
need to access the modem manually via modem com-  
mands.ReadSection3forasummarydescriptionofthe  
modem command set before manually accessing the  
modem.Youmaywanttoreadthesoftwaremanualfirst,  
however, as the software may already provide a user  
friendlymethodofaccessingthefunctionsyouneed(i.e.  
dialingoransweringcalls).  
2.9 Where To Go From Here  
Youshouldfamiliarizeyourselfwiththefunctions  
availablefromtheincludedsoftwarebyreadingitsmanual.  
You will be accessing most, if not all, of the modem's  
functionsfromthis software.Youmayalsouseanyother  
commerciallyavailable communicationsoftwarewiththe  
modem. Read Section 3 ONLY if you are interested in  
accessing the modem manually, and not through the  
included software. Section 4 and 5 contain reference  
material, and can be skipped. If you have difficulties  
getting your modem to work, read Section 6 - Trouble-  
shootingtofindanswerstocommonlyaskedquestions  
andproblems.  
6
 
Section Three - AT Command Set  
3.1 Executing Commands  
Commandsareacceptedbythemodemwhileitis  
in Command Mode. Your modem is automatically in  
CommandModeuntilyoudialanumberandestablisha  
connection. Commands may be sent to your modem  
fromaPCrunningcommunicationsoftwareoranyother  
terminaldevices.  
Yourmodemiscapableofdatacommunicationat  
rates of: 300, 1200, 2400, 4800, 9600, 14400, 19200,  
28800,38400,57600,and115200bps.Makesureyour  
COM port baud rate settings in your communications  
software is set to one of the above speeds.  
3.2 Command Structure  
Allcommandssenttothemodemmustbeginwith  
AT and end withENTER. All commands may be typed  
ineitherupperorlowercase,butnotmixed.Tomakethe  
commandlinemorereadable, spacesmaybeinserted  
between commands. If you omit a parameter from a  
command that requires one, it is just like specifying a  
parameterof0.Example:  
ATH[ENTER]  
This command causes your modem to hang up.  
3.3 Basic AT Commands  
In the following listings, all default settings are  
printed in bold text.  
Command  
Function  
A
Manuallyanswerincomingcall.  
A/  
Repeat last command executed. Do not  
precedeA/withATorfollowwithENTER.  
B_  
B0  
CCITTmode  
B1  
Bellmode  
D_  
0 - 9, A-D, # and *  
lastnumberredial  
pulsedialing  
touch-tonedialing  
wait for second dial tone  
L
P
T
W
7
 
,
pause  
@
!
;
wait for five seconds of silence  
flash  
returntoCommandModeafterdialing  
DS=n  
Dial one of the four telephone numbers  
(n=0-3)storedinthemodem’snon-volatile  
memory.  
E_  
+++  
H_  
I_  
E0  
E1  
Commandsarenotechoed  
Commandsareechoed  
Escape Characters - Switch from Data  
ModetoCommandMode  
H0  
H1  
Forcemodemon-hook(hangup)  
Forcemodemoff-hook(makebusy)  
I0  
I1  
I2  
I3  
I4  
Displayproduct-identificationcode  
Factory ROM checksum test  
Internalmemorytest  
FirmwareID  
ReservedID  
L_  
L0  
L1  
L2  
L3  
Lowspeakervolume  
Lowspeakervolume  
Mediumspeakervolume  
Highspeakervolume  
M_  
M0  
Internalspeakeroff  
M1  
Internal speaker on until carrier  
detected  
M2  
M3  
Internalspeakeralwayson  
Internal speaker on until carrier detected  
andoffwhiledialing  
N_  
N0  
DisableAutoscanmode  
N1  
EnableAutoscanmode  
O_  
O0  
O1  
ReturntoDataMode  
Return to Data Mode and initiate an  
equalizerretrain  
P
Set Pulse dial as default  
Q_  
Q0  
Modemsendsresponses  
Q1  
Modemdoesnotsendresponses  
Sr?  
Sr=n  
T
Readanddisplayvalueinregisterr.  
Set register r to value n (n = 0-255).  
Set Tone Dial as default  
V_  
V0  
Numericresponses  
V1  
Wordresponses  
8
 
W_  
W0  
W1  
Report DTE speed only  
Reportlinespeed,errorcorrectionprotocol,  
and DTE speed.  
W2  
X0  
ReportDCEspeedonly  
X_  
Hayes Smartmodem 300 compatible  
responses/blinddialing.  
X1  
SameasX0plusallCONNECTresponses/  
blinddialing  
X2  
X3  
Same as X1 plus dial tone detection  
Same as X1 plus busy detection/blind  
dialing  
X4  
All responses and dial tone and busy  
signaldetection  
Y_  
Z_  
Y0  
Modem does not send or respond to  
breaksignals  
Modemsendsbreaksignalforfourseconds  
beforedisconnecting  
Y1  
Z0  
Z1  
Resetandretrieveactiveprofile0  
Resetandretrieveactiveprofile1  
3.4 Extended AT Commands  
&C_  
&C0 Force Carrier Detect Signal High (ON)  
&C1 TurnonCDwhenremotecarrierispresent  
&D_  
&D0 Modem ignores the DTR signal  
&D1 Modem returns to Command Mode after  
DTRtoggle  
&D2 Modemhangsup,returnstotheCommand  
ModeafterDTRtoggle  
&D3 ResetsmodemafterDTRtoggle  
&F_  
&G_  
&F  
Recallfactorydefaultconfiguration  
&G0 Guard tone disabled  
&G1 Guardtonedisabled  
&G2 1800 Hz guard tone  
&K_  
&K0 Disableflowcontrol  
&K3 EnableRTS/CTShardwareflowcontrol  
&K4 EnableXON/XOFFsoftwareflowcontrol  
&K5 EnabletransparentXON/XOFFflowcontrol  
&K6 Enable both RTS/CTS and XON/XOFF  
flowcontrol  
&L_  
&M_  
&P_  
&L0 Modem is set up for dial-up operation  
&M0 Asynchronousoperation  
&P0 USsettingforoff-hook-to-on-hookratio  
&P1 UK and Hong Kong off-hook-to-on-hook  
9
 
ratio  
&P2 Sameas&P0settingbutat20pulsesper  
minute  
&P3 Sameas&P1settingbutat20pulsesper  
minute  
&R_  
&S_  
&T_  
&R0 Reserved  
&R1 CTS operates per flow control  
requirements  
&S0 Force DSR Signal High (ON)  
&S1 DSR off in command mode, on in on-line  
mode  
&T0 Ends test in progress  
&T1 PerformLocalAnalogLoopbackTest  
&T3 PerformLocalDigitalLoopbackTest  
&T4 Grant Remote Digital Loopback Test  
request by remote modem  
&T5 Deny Remote Digital Loopback Test  
request  
&T6 PerformaRemoteDigitalLoopbackTest  
&T7 PerformaRemoteDigitalLoopbackTest  
andSelf-Test  
&T8 PerformLocalAnalogLoopbackTestand  
Self-Test  
&V  
&V  
DisplaysActiveandStoredProfiles  
&W_  
&W0 Stores the active profile as Profile 0  
&W1 Stores the active profile as Profile 1  
&Y_  
&Y0 Configuration Profile 0 active upon  
Power on or reset  
&Y1 ConfigurationProfile1activeuponPower  
on or reset  
&Zn=x n=0-3 Store phone number x into non-volatile  
RAM  
%E_  
%E0 Disableauto-retrain  
%E1 Enableauto-retrain  
%L  
Displaylinesignallevel  
Displaylinesignalquality  
%Q  
+MS?  
Displays the current Select Modulation  
settings  
+MS=?  
Displays a list of supported Select  
Modulationoptions  
+MS=a,b,c,d  
Selectmodulationwhere:a=0,1,2,9,10,  
11, 64, 69, 74; b=0-1; c=300-28800; and  
10  
 
d=300-28800. A, b, c, d default=11, 1,  
300, 28800. Parameter “a” specifies the  
modulationprotocoldesiredwhere:0=V.21,  
1=V.22, 2=V.22bis, 3=V.23, 9=V.32,  
10=V.32bis, 11=V.34, 64=Bell 103,  
69=Bell212,and74=VFC.Parameterb”  
specifies automode operations where:  
0=automode disabled, 1= automode  
enabledwithV.8/V.32AnnexA.Parameter  
cspecifiestheminimumconnectiondata  
rate(300-28800).Parameterdspecifies  
themaximumconnectionrate(300-28800).  
#CID=n n=0 DisableCallerID  
n=1 Enables Caller ID with formatting (date,  
time,number,name)  
n=2 EnablesCallerIDwithoutformatting  
#CID?  
DisplayscurrentCallerIDmode  
#CID=?  
ReturnsCallerIDcapabilitiesofmodem.  
3.5 MNP/V.42/V.42bis Commands  
%C_  
%C0 Disable MNP Class 5 and V.42bis data  
compression  
%C1 Enable MNP Class 5 data compression  
only  
%C2 EnableV.42bisdatacompressiononly  
%C3 Enable MNP Class 5 and V.42bis data  
compression  
&Q_  
\A_  
&Q0 Direct data link only (same as \N1)  
&Q5 V.42 data link with fallback options  
&Q6 Normal data link only (same as \N0)  
\A0  
64-charactermaximumMNPblocksize  
128-character maximum MNP block  
size  
\A1  
\A2  
\A3  
192-charactermaximumMNPblocksize  
256-charactermaximumMNPblocksize  
\Bn  
\Kn  
\N_  
Send a 1/10 second line break to the modem,  
where n = 1 to 9. At normal connect, the default  
is 3  
Set break control, where n= 0 to 2. The effect of  
thiscommanddependsonthemodem’soperating  
condition. Defaultis1.  
\N0  
\N1  
Normaldata-linkonly  
Directdata-linkonly  
11  
 
\N2  
\N3  
\N4  
\N5  
V.42 or MNP data link only  
V.42/MNP/Normaldatalink  
V.42datalinkonly  
MNPdatalinkonly  
3.6 Fax Class 1 Commands  
+FAE=n  
+FCLASS=n  
+FRH=n  
+FRM=n  
+FRS=n  
+FTH=n  
+FTM=n  
+FTS=n  
Data/FaxAutoAnswer  
ServiceClass  
ReceivedatawithHDLCframing  
Receivedata  
Receivesilence  
Transmit data with HDLC framing  
Transmitdata  
Stoptransmissionandwait  
3.7 Fax Class 2 Commands  
+FCLASS=n  
+FAA=n  
+FAXERR  
+FBOR  
+FBUF?  
+FCFR  
+FCON  
+FCIG  
ServiceClass  
AdaptiveAnswer  
FaxErrorValue  
Phase C Data Bit Order  
Buffer Size  
IndicateConfirmationtoReceive  
FacsimileConnectionResponse  
Setthepolledstationidentification  
Reportthepolledstationidentification  
CapabilitytoReceive  
+FCIG:  
+FCR  
+FCR=  
+FCSI:  
+FDCC=  
+FDCS:  
+FDCS=  
+FDIS:  
+FDIS=  
+FDR  
+FDT=  
CapabilitytoReceive  
ReporttheCalledStationID  
DCECapabilitiesParameters  
ReportCurrentSession  
CurrentSessionResults  
ReportRemoteIdentification  
CurrentSessionsParameters  
BeginorContinuePhaseCReceiveData  
DataTransmission  
+FDTC:  
+FET:  
+FET=n  
+FHNG  
+FK  
Reportthepolledstationcapabilities  
PostPageMessageResponse  
TransmitPagePunctuation  
CallTerminationswithStatus  
SessionTermination  
+FLID=  
+FLPL  
Local ID String  
Documentforpolling  
+FMDL?  
+FMFR?  
+FPHCTO  
+FPOL  
IdentifyModel  
IdentifyManufacturer  
Phase C Time Out  
Indicatespollingrequest  
12  
 
+FPTS:  
+FPTS=  
+FREV?  
+FSPL  
PageTransferStatus  
PageTransferStatus  
IdentifyRevision  
Enablepolling  
+FTSI:  
Report the Transmit Station ID  
3.8 Voice Commands  
#BDR  
#CID  
SelectBaudRate  
Enable Caller ID detection and reporting  
format  
#CLS  
#MDL?  
#MFR?  
#REV?  
#TL  
SelectData,FaxorVoice/Audio  
IdentifyModel  
IdentifyManufacturer  
IdentifyRevisionLevel  
Audiooutputtransmitlevel  
Query Buffer Size  
Bits per sample (ADPCM or PCM)  
BeepToneTimer  
IdentifyCompressionMethod  
Voicelineselect  
Ringbackgoesawaytimer  
Ringbacknevercametimer  
VoiceReceiveMode  
#VBQ?  
#VBS  
#VBT  
#VCI?  
#VLS  
#VRA  
#VRN  
#VRX  
#VSDB  
#VSK  
#VSP  
#VSR  
#VSS  
#VTD  
#VTM  
#VTS  
#VTX  
Silencedeletiontuner  
Buffer skid setting  
Silencedetectionperiod  
Samplingrateselection  
Silencedeletiontuner  
DTMFtonereportingcapability  
Enabletimingmarkplacement  
Generatetonesignals  
Voicetransmitmode  
Section Four - S Registers  
Your modem has 41 registers, designated S0  
through S95. Table 4-1 shows the registers, their func-  
tions,andtheirdefaultvalues.Someregisterscanhave  
their values changed by commands. If you use a com-  
mandtochangearegistervalue,thecommandremains  
in effect until you turn off or reset your modem. Your  
modem then reverts to the operating characteristics  
specifiedinitsnon-volatilememory. RefertoSection3  
for information on how to use the AT commands to  
manipulatetheSregisters.  
13  
 
Table 4-1 S - Registers  
Function Range/units Default  
Register  
S0  
S1  
Auto-answer Ring  
Ring counter  
0-255 /rings  
0-255 /rings  
0
0
S2  
S3  
S4  
S5  
S6  
S7  
S8  
Escape code character  
Carriage return character  
Line feed character  
Backspace character  
Dial tone wait time  
0-127/ASCII  
0-127/ASCII  
0-127/ASCII  
0-32, 127 /ASCII  
2-255 /seconds  
1-255 /seconds  
0-255 /seconds  
43  
13  
10  
8
2
50  
2
Remote carrier wait time  
Comma pause time  
S9  
Carrier detect response time 1-255 /0.1 second  
6
S10  
S11  
S12  
S13  
S14  
Carrier loss time  
Touch-tone dialing speed  
1-255 /0.1 second  
50-255 /milliseconds 95  
14  
Escape character guard time0-255 /0.02 second  
Reserved  
Echo, response, dialing,  
originate/answer  
Reserved  
Modem tests  
Reserved  
Length of modem tests  
50  
Bit-mapped register  
S15  
S16  
S17  
S18  
Bit-mapped register  
0-255 /seconds  
0
0
S19-20 Reserved  
S21  
CTS, DTR, DCD, DSR and Bit-mapped register  
Long Space Disconnect  
S22  
S23  
Speaker and response  
Remote Digital Loopback  
Request, data rate, and parity  
Sleep mode timer  
Data Terminal Ready delay 0-255 /0.01 second  
RTS to CTS delay interval 0-255 /0.01 second  
Asynchronous/Bell/CCITT Bit-mapped register  
Modes  
Bit-mapped register  
Bit-mapped register  
S24  
S25  
S26  
S27  
0-255 seconds  
0
5
1
S28  
S29  
S30  
S31  
S32  
S33  
Reserved  
Flash time  
Disconnect timer  
Autoscan, EC result code  
XON character  
0-255 /0.01second  
0-255 /10 seconds  
Bit-mapped register  
0-255/ASCII  
0
0
17  
19  
XOFF character  
0-255/ASCII  
S34-35 Reserved  
S36  
S37  
S38  
S39  
S40  
S41  
LAPM failure options  
Connection speed  
Hang-up delay  
Flow control options  
MNP options, break types  
Compression, retrain, DCE Bit-mapped register  
flow control, block modes  
Bit-mapped register  
Bit-mapped register  
0-255 /seconds  
Bit-mapped register  
Bit-mapped register 105  
7
0
20  
3
3
S42-45 Reserved  
S46  
S47  
S48  
Data Compression control 136 or 138  
Reserved  
138  
7
V.42 negotiation options  
0, 7, or 128  
14  
 
S49-81 Reserved  
S82  
Break options  
3, 7, or 128  
128  
S83-85 Reserved  
S86  
Connection failure code  
0, 4, 5, 9, 12, 13, 14  
*
S87-S90Reserved  
S91  
S92  
S95  
Transmit attenuation  
Faxattenuation  
Extended result code optionsBit-mapped register  
0-15/dBm  
0-15/dBm  
10  
10  
Section Five - Result Codes  
OK  
RING  
ERROR  
NO DIALTONE  
NO ANSWER  
CONNECT 2400  
CONNECT 9600  
CONNECT 12000  
CONNECT 19200  
CONNECT 57600  
0
2
4
6
8
CONNECT  
1
3
5
7
9
11  
13  
15  
17  
19  
NO CARRIER  
CONNECT 1200  
BUSY  
CONNECT 600  
10 CONNECT 4800  
12 CONNECT 7200  
14 CONNECT 14400  
16 CONNECT 38400  
18 CONNECT 115200  
CONNECT 1200TX/75RX 22 CONNECT 75TX/1200RX 23  
FAX  
33 DATA  
35  
44  
46  
48  
50  
52  
56  
64  
CARRIER 300  
CARRIER75/1200  
CARRIER 2400  
CARRIER 7200  
CARRIER 12000  
CARRIER21600  
CARRIER26400  
40 CARRIER1200/75  
45 CARRIER 1200  
47 CARRIER 4800  
49 CARRIER 9600  
51 CARRIER14400  
55 CARRIER24000  
57 CARRIER28800  
COMPRESSION:CLASS5 66 COMPRESSION:V.42BIS 67  
COMPRESSION:NONE  
PROTOCOL: LAPM  
+FCERROR  
69 PROTOCOL: NONE  
77 PROTOCOL: ALT  
+F4  
70  
80  
Section Six - Troubleshooting  
Thissectiondescribessomeofthecommonprob-  
lemsyoumayencounterwhileusingyourmodem.Ifyou  
cannotresolveyourdifficultyafterreadingthischapter,  
contactyourdealerorvendorforassistance.  
Modem does not respond to commands.  
1. Makesurethecommunicationsoftwareisconfiguredto  
“talk” to the modem on the correct COM port and IRQ  
setting(sameCOMportandIRQsettingasthemodem).  
Your communication software must know which ad-  
dressyourmodemisusinginthesysteminordertopass  
datatoit.Similarly,IRQsettingsmustbesetcorrectlyto  
15  
 
receivedatafromthemodem.  
2. Makesurethatyourmodemisinitializedcorrectly.Your  
modem may have been initialized to not display re-  
sponses.Youmayfactory-resetthemodembyissuing  
AT&FandpressENTER.Thefactorydefaultallowsthe  
modemtodisplayresponsesafteracommandhasbeen  
executed.  
Modem does not dial.  
1. Makesurethemodemisconnectedtoaworkingphone  
line.Replacethemodemwithaworkingphonetoensure  
that the phone line is working.  
2. Make sure the phone line is connected to the jack  
markedLINE.Incorrectconnectionpreventsthemo-  
dem from operating properly. Refer to Section 2.3 for  
modemconnectioninstructions.  
Modem dials but does not connect.  
1. Make sure the IRQ setting is identical on both the  
modemandthesoftware.Modemandsoftwaremustbe  
configuredidentically.  
2. Makesurethephonelineisworkingproperly. Replace  
themodemwitharegularphoneanddialthenumber.If  
thelinesoundsnoisy,youmayhavedifficultyconnecting  
totheremotedevice.  
Modem makes a connection but no data  
appears on your screen.  
1. Make sure the correct data format (data bits, stop bits,  
and parity bits) and flow control (RTS/CTS) are being  
used.  
2. Makesurethecorrectterminalemulationmodeisbeing  
used(seecommunicationsoftwaremanual).  
High pitch tone is heard whenever you  
answer the phone.  
1. Make sure Auto-Answer is turned off. Your modem is  
factoryconfiguredtoNOTauto-answer.IssueAT&Fto  
factoryresetyourmodem.  
Modem experiences errors while  
communicating with a remote modem.  
1. Makesuretheremotesystemandyourmodemusethe  
samecommunicationparameters(speed,parity,etc.).  
2. Make sure RTS/CTS hardware flow control is enabled  
andXON/XOFFsoftwareflowcontrolisdisabledinthe  
16  
 
communicationsoftware.  
3. Make sure the data speed is not faster than your  
computer's capability. Most IBM compatibles are ca-  
pableof19,200bpsunderDOSandWindows.Operat-  
ing at higher speeds under Windows requires a faster  
CPU (386/486 or better), a high performance replace-  
ment Windows 3.1x comm.drv, or Windows 95.  
Modem experiences bursts of errors or  
suddenly disconnects while communicating  
with a remote modem.  
1. Make sure Call Waiting is turned off.  
2. Makesurethephonelinedoesnotexhibitexcessnoise.  
Modem exhibits poor voice record or  
playback.  
1. Make sure the correct modem type is selected in the  
Voice/FAXsoftware.UseGenericRockwellorsimi-  
larselection.  
Section Seven - Support and Service  
Intheunlikelyeventyouexperiencedifficultyinthe  
use of this product, we suggest you: (1) consult the  
Troubleshootingsectionofthisguideand(2)consultwith  
yourdealer.Toobtainserviceforthisproduct,followthe  
Return Merchandise Authorization Procedure as out-  
lined in the Warranty card.  
Appendix A - Specifications  
CommunicationStd. V.34, V.32bis, V.32, V.29, V.27ter,  
V.22bis, V.23, V.22, V.21, V.17,  
Bell212/103  
DataCompression: V.42bis/MNP5  
ErrorCorrection:  
HostInterface:  
COM ports:  
V.42/MNP2-4  
16 bit PC bus  
1, 2, 3, 4  
IRQ lines:  
FAXGroup:  
3, 4, 5, 7, 9, 10, 11, 12, 15  
GroupIIISend/ReceiveStandard  
FAXCommandset: EIA/TIA-578 Service Class 1, EIA/  
TIA-SP2388 Service Class 2  
Transmitlevel:  
-11 dBm +/- 1 dB  
ReceiverSensitivity: -39 dBm (V.34); -43 dBm (all other  
protocols)  
UART:  
16550compatible  
17  
 
Dataformat:  
Power:  
300-115200bps  
0.75 W  
Temperature:  
CallerID:  
0 to 55 degrees C (Operating)  
Yes  
PnP:  
Revision1.0a  
Speakerphone:  
Full-duplexwithDSPecho  
cancellation  
Appendix B - Speaker Type Selection  
Yourmodemsupportsbothmonoandstereospeakers.Use  
jumper JP3 to select the speaker type. The modem is factory set  
to use stereo speakers (jumper over both pins). If you use a mono  
speaker, remove the jumper (See Figure B-1).  
Figure B-1 Speaker Type Jumper JP3  
STEREO  
MONO  
Appendix C - Notices  
FCC Compliance  
ThisequipmentcomplieswithPart68oftheFCCRules.Onthis  
equipmentisalabelthatcontains,amongotherinformation,the  
FCC registration number and Ringer Equivalence Number  
(REN)forthisequipment.Youmust,uponrequest,providethis  
information to your telephone company.  
If your telephone equipment causes harm to the telephone  
network, the Telephone Company may discontinue your ser-  
vice temporarily. If possible, they will notify in advance. But, if  
advance notice is not practical, you will be notified as soon as  
possible. You will be informed of your right to file a complaint  
with the FCC.  
Your telephone company may make changes in its facilities,  
equipment, operations, or procedures that could affect proper  
operation of your equipment. If they do, you will be notified in  
advance to give you an opportunity to maintain uninterrupted  
telephoneservice.  
TheFCCprohibitsthisequipmenttobeconnectedtopartylines  
orcoin-telephoneservice.  
Intheeventthatthisequipmentshouldfailtooperateproperly,  
disconnecttheequipmentfromthephonelinetodetermineifit  
is causing the problem. If the problem is with the equipment,  
discontinue use and contact your dealer or vendor.  
18  
 
TheFCCalsorequiresthetransmitterofaFAXtransmissionbe  
properlyidentified(perFCCRulesPart68,Sec.68.381(c)(3)).  
FCC Class B Statement  
This equipment has been tested and found to comply with the  
limitsforaClassBdigitaldevice,pursuanttoPart15oftheFCC  
Rules.Theselimitsaredesignedtoprovidereasonableprotec-  
tion against harmful interference in a residential installation.  
This equipment generates, uses and can radiate radio fre-  
quencyenergy,andifnotinstalledandusedinaccordancewith  
theinstructions, maycauseharmfulinterferencetoradiocom-  
munications.However,thereisnoguaranteethatinterference  
will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on,  
the user is encouraged to try to correct the interference by one  
or more of the following measures:  
• Reorientorrelocatethereceivingantenna  
• Increase the separation between the equipment and the  
receiver  
• Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected  
• Consultthedealeroranexperiencedradio/TVtechnicianfor  
help  
Notice: 1) Shielded cables, if any, must be used in order to  
comply with the emission limits. 2) Any change or modification  
not expressly approved by the Grantee of the equipment  
authorization could void the user’s authority to operate the  
equipment.  
DOC Compliance Information  
NOTICE:TheCanadianDepartmentofCommunicationslabel  
identifiescertifiedequipment.Thiscertificationmeansthatthe  
equipmentmeetscertaintelecommunicationsnetworkprotec-  
tive, operational and safety requirements. The Department  
does not guarantee the equipment will operate to the user’s  
satisfaction.  
Beforeinstallingthisequipment, usersensurethatitispermis-  
sible to be connected to the facilities of the local telecommuni-  
cations company. The equipment must also be installed using  
anacceptablemethodofconnection. Thecustomershouldbe  
aware that compliance with the above conditions may not  
prevent degradation of service in some situations.  
Repairstocertifiedequipmentshouldbemadebyanauthorized  
Canadianmaintenancefacilitydesignatedbythesupplier.Any  
repairs or alterations made by the user to this equipment, or  
equipment malfunctions, may give the telecommunications  
19  
 
company cause to request the user to disconnect the equip-  
ment.  
Users should ensure for their own protection that the electrical  
ground connections of the power utility, telephone lines and  
internal metallic water pipe system, if present, are connected  
together.Thisprecautionmaybeparticularlyimportantinrural  
areas.  
Caution: Users should not attempt to make such connections  
themselves,butshouldcontacttheappropriateelectricinspec-  
tion authority, or electrician, as appropriate.  
NOTICE: The Load Number (LN) assigned to each terminal  
devicedenotesthepercentageofthetotalloadtobeconnected  
to a telephone loop which is used by the device, to prevent  
overloading. The termination on a loop may consist of any  
combinationofdevicessubjectonlytotherequirementthatthe  
sum of the Load Numbers of all the devices does not exceed  
100.  
UL Notice  
Caution: This internal modem adapter is to be installed in UL  
Listedcomputersonly,Alwaysdisconnectthemodemadapter  
fromthetelephonesystemduringinstallationorwhenthecover  
is removed from the computer.  
First Edition  
GZ/DR - Version 1.0  
20  
 
21  
 

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